Artificial intelligence is no longer a niche technology. If it hasn’t already, it will soon permeate nearly everything that our organizations, and we as Ethics & Compliance professionals, do. It impacts hiring platforms, enables personalized customer experiences, underpins our supply chains, and drives efficiency and innovation across organizations. But alongside this transformative potential comes substantial (and often novel) legal, ethical, and reputational risks. The challenges of managing these risks are increased by a patchwork regulatory landscape, rapidly changing technology, and the potential for significant harm if AI systems are misused.
The potential consequences of failing to properly govern AI and its use span far beyond regulatory risk. Imagine that your company loses control of the data that it planned to monetize as a central aspect of its business strategy. Imagine that your business spends extensive time and resources to develop an AI system that it then cannot commercialize or sell to key target clients. Imagine that your company is hit with a massive copyright lawsuit that brings not only monetary damages, but a threat to the viability of your AI system. These are not theoretical scenarios, and many ethics and compliance teams are, at best, playing catch up.
Whether your organization is developing or deploying AI systems, the mandate for ethics and compliance professionals is clear. We must apply our skills, cross-functional perspectives, and cross-organizational visibility to tackle the challenges that AI presents. Our ability to identify not only existing legal risks but also those on the horizon; to translate those risks into concrete, practical controls; and to design tailored training and sophisticated governance and monitoring frameworks are crucial to the development of effective AI governance and compliance.